Warranty Information

Moen products have been manufactured under the highest standards of quality and workmanship. Most Moen faucets are backed by limited lifetime warranty Moen. Other Moen product warranties are indicated below .

Limited Lifetime Warranty

Moen ® products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser for the entire period that the original consumer purchaser owns their home (the "Warranty Period" for homeowners), that this faucet will not filter or drip during normal use the material and manufacturing all parts and finishes of this faucet will be free from defects. All other purchasers (including purchasers for industrial, institutional or commercial) guarantee given for a period of five years from the date of original purchase (the "Warranty Period" for non-homeowners).

If this faucet leak or drip sometime during the Warranty Period, Moen will provide FREE OF CHARGE the parts necessary for the proper functioning of the faucet and replace FREE OF CHARGE any part or finish that proves defective in material or workmanship, when installed, normal use and service. Replacement parts may be obtained by calling 1-800-289-6636 (Canada 1-800-465-6130) or by writing to the address below. Proof of purchase (the original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of parts other than genuine Moen parts is not covered by this warranty. This warranty applies only to faucets purchased after December, 1995 and will apply from the date of purchase as shown on the receipt of the buyer.

This warranty covers replacement of all defective parts and finishes. However, this warranty excludes damage caused by installation error, abuse, improper use or application of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company or yourself . Moen will not be responsible for labor charges or damages incurred in installation, repair or replacement, nor for damages, losses, injury or costs of any nature relating to this faucet whether indirect, incidental or consequential. Except as provided by law, this warranty is in lieu of and excludes all other warranties and conditions, whether express or implied, statutory or otherwise, including, without limitation, those of merchantability or fitness for a particular purpose.

Some states, provinces and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, but you may also have other rights which vary from state to state, province to province and country to country. Moen will advise you how to proceed to make warranty claims. Simply write to Moen Incorporated using the address above. Explain the defect and include proof of purchase and your name, address, area code and phone number.